ACFI Recording and Documentation for Carers and Enrolled Nurses  E-Learning Modules

Even though all levels of staff in an aged care facility are responsible for documenting residents’ care needs, not all staff have been provided specific training in how this documentation should be completed. And, without specific training regarding the correct terminology/definitions, not all the information that is captured is as accurately as possible. The following are questions that should be asked to see if this picture applies to you:

  • Have charts not been completed by staff for fear of not doing it properly?
  • Have interventions like heat packs/massage been provided but not consistently recorded?
  • Have ACFI claims been delayed due to difficulty in getting information from the floor?
  • Has the wrong level of assistance been identified during assessment of residents’ needs?

If so, you’re not alone. Many facilities we work with have the same issues… this often means that documentation is not reflecting residents’ care needs, staff are at risk, funding for care being provided may not be accurate, and there’s an increased risk of losing funding at validation. This is why W&L has created the “ACFI Documentation and Recording for ENs and Carers”.

Learning Objectives

This e-learning module has been specifically designed to:

  • Ensure accurate care planning by improving the understanding of definitions of assistance and the concept of ‘assessed need’
  • Reduce risk of validation downgrades by decreasing misinterpretation of levels of assistance
  • Improve identification and charting of residents’ ACFI specific behaviours
  • Improve recording of episodes of incontinence
  • Reduce risk of downgrade for directives requiring maintenance of ongoing records
  • Ensure facilities receive the level of funding they’re entitled to for care that’s currently being provided


  • An introduction to the Aged Care Funding Instrument (ACFI)
  • How to accurately complete charts (Continence, Behaviour, Pain, Treatment records, Medication timing)
  • Interpreting levels of assistance in care plans (Independent, Supervision, Physical assist)
  • Providing interventions effectively (Heat, Massage)

Who should take this training

You should go through this training if you’re a personal care worker or an enrolled nurse. As a registered nurse, the benefit of going through this training is that it will help to identify how to set your staff up for success… and know what to expect from them.

Care staff and enrolled nurses who have completed this training have reported they have an improved understanding of not just what to record, but also when and why. This has meant that documentation is a more accurate reflection of residents’ current care needs… improving resident care, improving facility funding, and decreasing staff stress.