ACFI Complex Health Care (CHC)  E-Learning Modules

The way nursing and care staff are taught to document and plan for resident care doesn’t always match the ACFI’s documentation requirements. This can lead to frustration, incomplete documentation, and facilities missing out on funding for the care they’re already providing. Do you or your staff suffer from any of the following issues:

  • Complex health care interventions (e.g. heat packs or massage) being completed – but not claimed for
  • Treatment records are not being completed correctly… or at all
  • Pain assessments coming back not filled out, even though we know the resident has pain
  • You’re not sure exactly how the July 1st changes to the ACFI will affect your specific residents?

We see this in many aged care facilities across Australia. It’s usually a case of nursing and care staff not having necessarily been taught how the ACFI works, and that it’s about providing facilities with the funding they’re entitled to for the hard work that’s being done. Without documenting the way the ACFI requires though, it’s as if the care never happened!

Learning Objectives

  • Understanding how the CHC domain is rated
  • Supporting medication timings
  • Meeting the specific ACFI requirements for CHC directives
  • 2013 update: completion of evidence-based pain assessments
  • How to avoid the residual impact of the 2012 changes
  • Ensuring safe and effective application of heat treatment
  • Understanding basic massage terminology and techniques
  • How to fit and remove tubigrip and TED stockings

Who should use this training

You and your staff should go through this training if you haven’t had training on the ACFI specific complex health care interventions, pain charts are not being completed correctly, your site has ever been downgraded in Complex Health Care, or you’re just concerned that you might not be getting the funding for services you’re already providing to your residents.

We’ve found that this training has helped staff gain a better understanding of what is expected of them for completing pain charts and the recording of different types of complex health care interventions.

We’ve realised that not all training will be perfect and solve all problems. This training will assist staff in identifying what the different types of complex health care interventions are, the documentation requirements, how they should be recorded, and why they should be recorded. It won’t solve the problem of some staff not knowing how to provide the care though!

This session is part of a progressive series, as it’s important for all levels of staff to have an understanding of the basics. For those staff members who physically provide the care we also recommend that they complete the W&L ACFI education on heat packs, basic massage, and application of tubigrips/TED stockings.